Made with a corporate culture that are full of outsourcing, downsizing, rationalization and virtualization, many companies are looking for volunteers to be more self-sufficient. Thus, for managers and trainers, promoting individual responsibility of workers a priority.
So what is self-responsibility in a business context? This is a practice in which an employee is responsible for its performance in achieving the objectives and the production ofresults.
If you consider that employees will feel across departments, there are some basic steps every new manager or coach can ensure positive outcomes for the employee and the company. Here are 10 ways that can help managers and trainers, where employees in self-responsibility.
1. Clearly outline the role of the employee. It 'hard to be responsible if you do not know what and to whom he is responsible. Ensureeach report, to know what their basic area of responsibility, which refers to.
2. Set specific objectives and measurable. Liability can be established only when measuring a set of clear goals and objectives of the course. Objectives should be specific, measurable (for example, an advertising account executive monthly goal could be to put a specific amount of dollars in profit) and within the agreed timeframe. What makes goals more effectively in building ownershipis, if the employee participates in setting the objectives and possess the ability to "target.
3. Connect aims to improve the vision of society. Not working in a vacuum, and a project company are not singular events that have no impact on a greater profit to have. Ensure that the employee has a clear understanding of the overall concept of the corporate mission and objectives. Helping people is linked to its responsibility to turn this vision into concrete ways. For example, a company The goal is to increase operational efficiency of 10%. Enter a project manager was able to match his ability to complete a project on time, this broader view of his project team that the efficiency of society as a whole. As a manager your job is to advance society, or better yet, have a communication mechanism in place, unable to communicate during the project compared to similar activities within the company. In this sense, the> People have a wider scope of responsibility with the possibility of self-evaluation progressed.
4. Create effective strategies. Once goals are established, the employee is responsible for developing the strategy for achieving the objectives. Act as a mentor ... provide employees with specific, useful feedback in relation to strategies for refining. If the strategy is a team to help staff to create the environment for the creation of strategies, plans, etc. Delegation Template
5. SetCheck-in. The strategy should be regularly scheduled check-in, in order to discuss the challenges and successes you and your relationship, make changes and explore strategies and opportunities. This is a great opportunity for you to be a coach, not a manager. While all are responsible for achieving the objectives for your job, your report is responsible for theirs.
6. Being a good listener. As employees assume greater responsibilities, are morecertainly address the challenges. Some are mechanics or logistics, and others) more internal, emotional (eg fear of conquest. Listen to their feelings, even if they are irrational. Do not judge or try to solve the problem. Just listen, be empathetic, to acquaint them with the their concerns. We often find their own solutions, if they get through their emotional problems. They are clearing mental and emotional space for new ideas to continue in force. Facilitating compensation byListening. But, as we interact, even listen to what is not said. This helps you develop your intuition, and coaching direction necessary to help provide their employees to overcome obstacles and fears.
7. Be authentic and genuine. People can stay with a mile away. If you are truly invested in the care of the personal responsibility of an employee which they will return the report and probably will always be on guard. Development of accountability andTwo-way street, for the development of trust. It is transferring the results of your department, the staff, but trust that will allow it to survive or die.
8. Enhance decision-making. The cultivation of self-responsibility means, of course, that you are a manager there should give some decision making powers. The ownership of the target means the ability to make decisions in terms of achieving the objective. Discuss and decide during check-in. Discover yourReport thought process when making decisions. In considering the decisions that have created a favorable outcome to help cultivate and refine their process, highlighting ways that might address the decision.
9. Denying the permit. Good decisions can only be developed, learned in the rain in the first sentence. For the same reason, usually built of success is based on a series of failures. Let's meet your reports errors when they occur. If you choose aEnvironment where risk management success is rewarded, but failure is punished, then the attempt to promote a sense of responsibility is also to fail. Punishing failure of risk-taking crushed. However, if your culture allows errors, especially if there is a support system of accountability, which emphasizes learning, then the property has a probability of success.
10. Give recognition and praise. As employees, more responsibility and more, a sure way to increase the capacity of theirThe success is in the public and private praise. If the name of "Employee-of-the-Month" because credit should be a public meeting (especially if the directors present), or recognized in a company newsletter, praise is an advantage that every manager has in abundance. Praise does not cost anything, can still millions of back.
These may seem like common sense measures to take. But if one of them is missing, your efforts will be reduced to cultivate the same charge. If theseMeasures as an opportunity for all? No. Each person is different, and each of us enters the world of work with a full range of experiences that have shaped their lives and shape our attitudes and habits. He recognizes that. Pay attention to your own limitations and shortcomings, in addition to their strengths, how to recognize these features in your reports. Recognizing that some fit into a leadership role, to more risks and decisions to help. Others are more risk averse and fitterneatly in the wheels of the trailer. How do you establish a culture of ownership, there are two things that short-circuit your efforts, 100% of the time: micro-management and poor communication.
Do not micro-management
It 'obvious that if you control the smallest detail, your reports back the hand of a responsibility that they have received. And why not? If you manage every detail so that in reality are less predictable. If there is a tendency to micro-management, because more andit. If you are not sure whether reports are able to perform their tasks? In this case, receive more training or resources needed to support their efficacy. Feels insecure in your position? All too often, managers may have the most recent of these feelings, believing that they control everything around them ... but you need the faster learning to promote self-responsibility, the faster the results actually improve. Let the control ... give team membersAllowed to succeed.
Hard work to communicate
Poor communication is certainly not responsible for punishment. If employees must take responsibility, not the check-in, or are not available, then do not take seriously their responsibility ... and not the results that you want to go. Maybe you're in a coaching role and develop unpleasant necessity of these skills. Get training. Conversely, if a relationship does not communicate well, work with them on developinghis ability, and more structure, and / or get them out of training.
Of course, every company is different. But if it is implemented, these measures to better results. Giving more responsibility to employees feel valued and connected to the organization, resulting in turnover and bad morale. With more responsible, better, more consistent product results.
(c) 2008 James Phelps Creative
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